Come join the MainStay Suites Front Desk staff that is self-motivated, enthusiastic and delivers the best customer service to each guest! Where we make guests, home away from home feel like home! Offers a great working environment and was voted Best Hospitality Company to Work for by Randy Starr and 5 Starr Engagement on associate opinion surveys in 2023.
We offer a referral bonus program for all levels.
Benefits:
· MEC Plus Advantage Plan/Dental/Vision/Supplemental Coverage with Reliance Standard
· Paid Holiday for Full Time/Part Time – Upon hire
· Paid Time Off for Full Time/Part Time – 6 Months of Service
· Nationwide Employee Stay Discounts for Hotel Brand
Qualifications:
· Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve.
· Ability to understand and follow directions
· Excellent customer service skills
· Hotel experience is preferred, not required.
Responsibilities:
· Responsible for greeting customers immediately with a friendly and sincere welcome.
· Will use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
· Completing required shift paperwork, reports as assigned by General Manager, and end of shift cash closing procedures
· Creating guest reservation, completing guest registration, applying charges and payment to guest folios.
Visit company website: www.
dorahg.
com
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