No Banking Experience Required - We will train the right candidate!
First Western Bank & Trust is currently looking for a part-time Customer Relations Representative at our Minot Main Bank location.
Customer Relations Representative position offers great benefits including:
paid vacation, sick leave and holidays;
401k with matching contributions;
volunteer paid time off;
banking benefits;
and more!
Customer Relations Representative Essential Job Functions
Greet visitors and callers and inquire the nature of their business in to provide direction
Properly verify customer identification in accordance with bank policy
Open new accounts and assist customer with any account maintenance questions
Assist customers with changes and updates to existing accounts
Cross-sell banking products and services
Enter data for new accounts, changes, Automatic Fund Transfers and Sweeps
Answer customer credit and debit card questions, resolve maintenance issues and post payments
Prepare Certificates of Deposits
Provide customer access to safe deposit boxes
Customer Relations Representative Qualifications
One-year banking experience preferred
Knowledge of customer service principles and practices
Knowledge of administrative and clerical procedures
Customer Relations Representative Skills/Abilities
Customer Service/People skills
Multi-task
Attention to detail
General math skills
Listening skills
Integrity
Confidentiality
First Western Bank & Trust is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status.