Front Desk Agent - Super 8 Williston

Overview: We are seeking a friendly and professional Front Desk Agent to join our team.
As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out.
If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.
Duties: - Greet guests with a warm and welcoming demeanor - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to guest inquiries - Provide information about hotel amenities, local attractions, and dining options - Assist guests with luggage and other requests - Process payments and maintain accurate records - Handle guest complaints or concerns in a professional manner - Collaborate with other hotel staff to ensure guest satisfaction - Maintain cleanliness and organization at the front desk area Qualifications: - Previous experience in a customer service role is preferred - Excellent communication skills, both verbal and written - Strong multitasking abilities with attention to detail - Proficient in using phone systems and computer software - Bilingual skills are a plus (multilingual candidates are encouraged to apply) - Knowledge of front desk operations and hospitality industry practices - Ability to handle stressful situations with patience and professionalism - Strong problem-solving skills and the ability to think quickly on your feet Benefits: - Competitive pay based on experience - Opportunities for career growth within the hospitality industry - Employee discounts on hotel stays and dining at affiliated properties If you are passionate about providing exceptional guest service and thrive in a dynamic environment, we invite you to apply for the position of Front Desk Agent.
Join our team and help create memorable experiences for our valued guests.
Job Type: Full-time Pay: $14.
00 - $15.
00 per hour Benefits: * Employee discount * Flexible schedule * Paid time off * Professional development assistance Schedule: * Day shift * Evening shift * Night shift * Overnight shift * Weekends as needed Work setting: * In-person Ability to Relocate: * Williston, ND 58801: Relocate before starting work (Required) Work Location: In person