Posted : Sunday, January 14, 2024 06:32 AM
We are looking for a reliable, detail-oriented front desk agent with excellent customer service skills.
Must have weekend availability.
*Responsibilities*
* Interact with guests in a warm and friendly manner.
* Ascertains their lodging needs.
* Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
* Knows all essential aspects of our hotel operations.
* Registers guests and manages the rooming chart.
* Collects payments by accepting cash or charge payments from customers; and makes change for cash customers.
* Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems.
* Balances cash drawer by counting cash at beginning and end of work shift.
* Monitors lobby and check-in activity to determine room flow.
* Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
* Works collaboratively with any hotel associates and resources.
* All other duties as assigned including breakfast and laundry.
*Skills*
* Proven working experience in relevant field
* Ability to work independently and remain motivated
* Helpful with customer service orientation
* Prioritization and time management skills
* Professionalism along with speed and attention to detail
Job Type: Part-time
Pay: From $14.
00 per hour
Benefits:
* Employee discount
Schedule:
* 8 hour shift
* Day shift
* Holidays
* Morning shift
* Weekends as needed
Work setting:
* In-person
Experience:
* Hotel experience: 1 year (Preferred)
Work Location: In person
• Phone : NA
• Location : 1609 35th Avenue SW, Minot, ND
• Post ID: 9146448398
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