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Front Desk Agent Day Shift

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Posted : Tuesday, February 13, 2024 02:30 PM

We are looking for a reliable, detail-oriented front desk agent with excellent customer service skills.
Must have weekend availability.
*Responsibilities* * Interact with guests in a warm and friendly manner.
* Ascertains their lodging needs.
* Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
* Knows all essential aspects of our hotel operations.
* Registers guests and manages the rooming chart.
* Collects payments by accepting cash or charge payments from customers; and makes change for cash customers.
* Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems.
* Balances cash drawer by counting cash at beginning and end of work shift.
* Monitors lobby and check-in activity to determine room flow.
* Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
* Works collaboratively with any hotel associates and resources.
* All other duties as assigned including breakfast and laundry.
*Skills* * Proven working experience in relevant field * Ability to work independently and remain motivated * Helpful with customer service orientation * Prioritization and time management skills * Professionalism along with speed and attention to detail Job Type: Full-time Pay: From $14.
00 per hour Benefits: * Employee discount Schedule: * 8 hour shift * Day shift * Holidays * Morning shift * Weekends as needed Work setting: * In-person Experience: * Hotel experience: 1 year (Preferred) Work Location: In person

• Phone : NA

• Location : 1609 35th Avenue SW, Minot, ND

• Post ID: 9071837606


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