Housekeeping Porter-Shuttle Driver

*QUALIFICATIONS* Essential: * Ability to: * Must operate hotel vehicles in a safe manner at all times and adhering to motor vehicle laws.
* Must have valid North Dakota driving license with no accidents or infractions in the prior three years.
* Prefer experienced safe drivers 25 years old+.
* Willing to perform job functions with attention to detail, speed, and accuracy.
* Ability to prioritize and organize tasks.
* Ability to think clearly, can remain calm, and solve problems using good judgment.
* Ability to follow specific directions thoroughly.
* Desire to understand guests’ service needs.
* Ability to work cohesively with co-workers as part of a team.
* Ability to work with minimal supervision.
* Ability to maintain confidentiality of guest information and pertinent hotel data.
* Satisfactorily communicate with guests, management and co-workers to their understanding.
Desirable: * Previous experience with passenger transportation.
* Previous experience in cleaning public buildings.
* Knowledge of proper chemical handling.
* Fluency in English both verbal and non-verbal.
* Fluency in a foreign language, preferably .
* High school graduate or equivalent vocational training.
* Experience in hospitality industry in similar position.
* Previous guest relations training.
*PHYSICAL ABILITIES* * Exert physical effort in transporting fifty pounds as well as guest luggage.
* Endure various physical movements throughout the work areas.
* Reach three feet.
* Remain in stationary position for fifteen minutes throughout work shift.
*ESSENTIAL JOB FUNCTIONS* * Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
* Responsible for the effective, efficient and safe *transportation*, loading and unloading of passengers & employees to and from the *airport* terminal or other assigned destinations.
Shuttle driver must have: * good customer service skills.
They must be polite and professional, and make sure passengers are satisfied with their ride.
* Maintain phone communication with arriving arrivals and to accommodate delayed flight arrivals.
* Patience is necessary when dealing with heavy traffic and rude riders and dependability ensures that drivers maintain their schedules.
* Drivers must have the stamina to sit for several hours at a time, and the hand-eye coordination to operate their vehicles while watching their surroundings.
* Maintain vehicle cleanliness.
* The safety of shuttle passengers is the prime responsibility of the driver.
* At the beginning and end of their shift, inspect the vehicle to ensure that it is functioning correctly and complete checklist.
* Driver must follow all traffic laws and posted speed limits, even at the expense of arriving late to their destinations.
If they encounter any unsafe conditions or road hazards, they report the problems to the manager on duty.
* If their vehicle develops mechanical difficulties, they document the problems and communicate needed repairs to manager on duty.
* They must ensure that passengers and luggage are safely loaded and unloaded from their buses.
* Shuttle drivers be at least 25 years old for insurance purposes, undergo a background investigation and subject to passing a random drug testing.
* Anticipate guests’ needs, respond promptly, and acknowledge all guests, no matter how busy or time of day.
* Maintain positive guest relations at all times.
* Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
* Resolve guest complaints, ensuring guest satisfaction.
* Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
* Ensure security of any assigned keys and beeper.
* Review assignment sheet and update completed assignments.
Check with Supervisor and Housekeeping office for additional assignments throughout the shift.
* Review assigned area and complete general removal of any trash or debris.
* Stock cleaning carts with designated supplies and equipment.
* Maintain cleanliness and organization of closets; remove trash, wipe down shelves/counters; sweep and wax floor; remove non-floor closet items and transport to proper storage areas.
* Clean designated areas with proper chemicals, tools, and equipment.
* Ensure that nothing is stored in stairwells.
* Transport any food and beverage trays/items in public areas to kitchen.
* Check under furniture for debris and remove if present; reposition furniture to correct floor plan.
* Inspect condition of all furniture for tears, rips, stains, and report damages to Supervisor.
Dust and polish all woodwork.
* Remove all dust, debris, and foreign particles from upholstered furniture, including crevices and under cushions.
* Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, and air vents.
* Clean all lamps light fixtures, and light switches; check for proper working condition.
* Remove dust, spots and smears from windows, frames, and ledges; wash windows as assigned.
* Remove dust, grease, and smears from house/public phones and reposition properly.
Replace soiled/damaged phone books.
* Remove dust on drapes weekly and realign to correct position daily.
24.
Inspect condition of planters and plants; remove debris, polish planters.
* Remove dust, dirt, marks, and fingerprints from doors and door frames.
* Remove stains, scuff marks, and dust from baseboards, ledges, and corners.
* Empty trash containers and ash urns in public areas.
* Remove trash, debris, and cobwebs from balconies/patios.
* Empty vacuum cleaner bags, replace bag, and clean machine.
* Remove soil, dirt, soap build-up, and hair from public and employee bathroom mirrors, vanities, sinks, toilets/urinals, shower walls, shower curtains, and floors.
* Replace facial and toilet tissues, paper hand towels, and soaps in correct amount and location.
* Stock paper and soap dispensers in public bathrooms.
* Inspect and clean front entrance daily.
* Report any damages or maintenance problems to the Supervisor.
* Turn over any lost and found items to the Supervisor.
* Ensure security of hotel property and lock exterior entrances between 11 pm and 4 am.
*SECONDARY JOB FUNCTIONS* * Receive morning clean laundry deliveries and verify incoming laundry weights.
* Assist with laundry folding and delivery to floor closets.
* Assist Floor Attendants as assigned.
* Remove soiled linen from guest room floor and deliver to outgoing pickup area.
* Remove trash to dumpster.
* Stock Housekeeping department supplies.
* Remove grease build-up on front entrance driveways as scheduled.
* Ensure that all floor care equipment undergoes scheduled preventative maintenance.
*STANDARD SPECIFICATIONS* Requirements are representative of minimum levels of knowledge, skills, and/or abilities.
To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.
Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests.
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties.
All duties and requirements are essential job functions.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Employees will be required to perform any other job-related duties assigned by their supervisor.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Additional Compensation: * Tips Benefits offered: * Paid time off * Health insurance * Dental insurance This Job Is: * A job for which military experienced candidates are encouraged to apply * Open to applicants who do not have a high school diploma/GED * A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more Job Types: Part-time, Full-time Pay: $15.
00 - $17.
00 per hour Expected hours: No less than 20 per week Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Physical setting: * Outdoor work Schedule: * 4 hour shift * Every weekend * Monday to Friday * Morning shift Education: * High school or equivalent (Preferred) Experience: * Safe Driving: 1 year (Preferred) Language: * English (Required) License/Certification: * North Dakota (Required) Shift availability: * Day Shift (Preferred) * Night Shift (Preferred) Ability to Relocate: * Williston, ND: Relocate before starting work (Required) Work Location: In person